Business Communication
• Business Reports and Correspondences
• Business Presentations and Meetings
Customer Experience
• Service Standards and Training Framework
• Service Training Facilitation and Coaching
• Service Leadership
Leadership and Teamwork
• VIVA Leaders’ Programmes
- Strategy and Planning Retreats
- Goal Setting and Performance Management
- Fundamentals of Leading and Coaching
- Trainers' and Facilitators' Training
• VIVA Teams Programmes
- Multigenerational Teams
- Virtual Teams
- Impactful Teamwork
- Team Building
- Team Profiling